Last updated: May 18, 2026
These Terms & Conditions (“Terms”) govern the use of the SALMENE website and the purchase of products through our online store.
By accessing this website or placing an order, you agree to these Terms.
Website Operator
SALMENE (“we,” “our,” or “us”) operates this ecommerce website and related services.
Website:
https://salmene.com
For customer support inquiries:
support@salmene.com
Scope of Application
These Terms apply to:
- all visitors of the website
- all purchases made through the webshop
- all services provided by SALMENE
Offers are directed exclusively toward consumers acting for personal and non-commercial purposes.
By using this website, you confirm that:
- you are at least 18 years old
- you are legally capable of entering binding agreements
- you comply with applicable local laws and regulations
Product Information & Availability
We strive to ensure that all product descriptions, images, pricing, and availability information are accurate and up to date.
However:
- product images may differ slightly from actual products
- packaging may vary
- temporary stock discrepancies may occur
- certain products may become unavailable without prior notice
SALMENE reserves the right to:
- modify product offerings
- discontinue products
- correct errors or inaccuracies
- limit purchase quantities
- refuse orders at our discretion
No Medical Advice
The information provided on this website is intended for general informational and wellness purposes only.
SALMENE products are not intended to:
- diagnose
- treat
- cure
- prevent any disease or medical condition
Nothing on this website should be interpreted as medical advice.
Customers should consult a qualified healthcare professional before using supplements or wellness products, particularly if:
- pregnant
- nursing
- taking medication
- managing medical conditions
Orders & Contract Formation
The presentation of products on this website does not constitute a legally binding offer.
By submitting an order through the checkout process, the customer makes a binding purchase offer for the products contained in the cart.
A purchase agreement becomes effective once:
- payment has been successfully processed, and
- the order has been confirmed or dispatched by SALMENE
We reserve the right to refuse or cancel orders where:
- fraud is suspected
- payment authorization fails
- shipping restrictions apply
- pricing or technical errors occur
- legal or regulatory concerns arise
Minimum Order Amount
The minimum order value is: EUR 20.00
Pricing & Payment Terms
SALMENE currently ships to selected countries within the European Union.
Shipping availability may vary depending on:
- regional restrictions
- carrier limitations
- customs procedures
- operational availability
Estimated delivery times are generally: 5–15 business days
Delivery times are estimates only and are not guaranteed.
Additional details regarding:
- shipping methods
- discreet packaging
- tracking
- delivery requirements
- failed deliveries
- returned parcels
are described in our Shipping Policy.
Discreet Packaging
Customer privacy is important to us.
Orders are shipped using discreet, neutral packaging without visible indication of product contents or product category.
Refunds & Returns
Due to the nature of wellness and consumable products, certain items may not be eligible for return once opened, used, or tampered with.
Refunds or replacements may be considered in cases including:
- failed shipment
- damaged goods
- incorrect products
- non-delivery
- approved cancellations prior to processing
Refund requests are reviewed individually.
SALMENE reserves the right to refuse refunds where:
- products were used improperly
- return conditions are not met
- fraudulent activity is suspected
Additional return and refund details may be outlined in our Refund Policy.
Order Verification & Fraud Prevention
For security purposes, SALMENE reserves the right to:
- verify customer information
- request additional documentation
- hold or cancel suspicious orders
- refuse transactions suspected of unauthorized or fraudulent activity
This helps protect customers, payment systems, and operational integrity.
User Accounts
Customers may use the website without creating an account.
Where user accounts are available:
- information provided must be accurate
- login credentials must remain confidential
- accounts are non-transferable
SALMENE reserves the right to:
- suspend accounts
- restrict access
- terminate accounts
where abuse, fraud, policy violations, or security concerns are identified.
Users may request deletion of their account at any time.
Intellectual Property
All website content, including but not limited to:
- branding
- logos
- graphics
- product descriptions
- text
- layouts
- visual materials
is owned by or licensed to SALMENE and protected by applicable intellectual property laws.
Unauthorized copying, reproduction, resale, or commercial use is prohibited without prior written permission.
Limitation of Liability
To the maximum extent permitted by applicable law, SALMENE shall not be liable for:
- indirect damages
- incidental damages
- loss of profits
- data loss
- delivery delays
- third-party carrier failures
- misuse of products
Customers are responsible for using products in accordance with provided instructions and applicable regulations.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
Force Majeure
SALMENE shall not be held responsible for delays or failures caused by events beyond reasonable control, including:
- natural disasters
- customs inspections
- strikes
- technical outages
- governmental actions
- carrier disruptions
- internet failures
- payment processor interruptions
Privacy & Data Protection
Personal data is processed in accordance with our Privacy Policy and applicable data protection laws.
By using this website, customers acknowledge and agree to such processing where necessary for:
- order fulfillment
- customer support
- fraud prevention
- legal compliance
Website Availability
We aim to maintain uninterrupted access to the website, but availability may occasionally be affected by:
- maintenance
- updates
- technical issues
- server limitations
- security measures
Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the relevant operating jurisdiction of SALMENE, without regard to conflict of law principles.
Where legally permitted, disputes arising from these Terms shall be subject to the jurisdiction of the competent courts associated with SALMENE’s operating jurisdiction.
Changes to These Terms
SALMENE reserves the right to update or modify these Terms at any time.
Changes become effective immediately upon publication on this website.
Customers are encouraged to review these Terms periodically.
Contact Information
For questions regarding these Terms & Conditions, please contact:
SALMENE
Email: support@salmene.com
Website: https://salmene.com